mivan2609
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Tổng số bài gửi : 2
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Tham gia : 05/09/2009
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Tiêu đề: Telephone_study Sat Sep 12, 2009 4:19 pm |
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Telephone TermsHere are some of the words and terms that we use to talk about telephoning. answer | to say "hello" into the phone when it rings | answering machine | something that you can record a message on if the person you are calling isn't home | busy signal | a beeping sound that tells the caller that the other person is already on the phone with someone else | call | a telephone conversation; to telephone | caller | the person who telephones | call back/phone back | to call someone who called you first | call display | a screen that shows you who is calling | cellular phone/cell phone | a telephone that you can take with you away from your house; mobile phone | cordless phone | a phone that is not attached to the wall (you can walk short distances with it at home or in the garden) | dial | to press the buttons on the phone | dial tone | the sound the phone makes when you pick it up | directory/phone book | a book that alphabetically lists local phone numbers of people and businesses | hang up | to put the receiver down and end a call | operator | a person who answers telephone-related questions when you dial "0" | pager | a small machine you wear that makes a noise (or vibrates) when someone wants you to call them | phone | a telephone; to telephone | phone booth/pay phone | a place where you can pay to use a telephone in public | pick up | to answer the phone | receiver | the piece on the phone that you speak into and listen from | ring | the sound a phone makes when somebody calls; to make that sound | ringer | the sound-piece that alerts a person that a call is coming through | [You must be registered and logged in to see this link.]Telephone LanguageHere are some typical phrases that you can use in a telephone conversation. Answering the phone |
- Hello? (informal)
- Thank you for calling Boyz Autobody. Jody speaking. How can I help you?
- Doctor's office.
| Introducing yourself |
- Hey George. It's Lisa calling. (informal)
- Hello, this is Julie Madison calling.
- Hi, it's Gerry from the dentist's office here.
- This is she.*
- Speaking.*
*The person answering says this if the caller does not recognize their voice. | Asking to speak with someone |
- Is Fred in? (informal)
- Is Jackson there, please? (informal)
- Can I talk to your sister? (informal)
- May I speak with Mr. Green, please?
- Would the doctor be in/available?
| Connecting someone |
- Just a sec. I'll get him. (informal)
- Hang on one second. (informal)
- Please hold and I'll put you through to his office.
- One moment please.
- All of our operators are busy at this time. Please hold for the next available person.
| Making special requests |
- Could you please repeat that?
- Would you mind spelling that for me?
- Could you speak up a little please?
- Can you speak a little slower please. My English isn't very strong.
- Can you call me back? I think we have a bad connection.
- Can you please hold for a minute? I have another call.
| Taking a message for someone |
- Sammy's not in. Who's this? (informal)
- I'm sorry, Lisa's not here at the moment. Can I ask who's calling?
- I'm afraid he's stepped out. Would you like to leave a message?
- He's on lunch right now.Who's calling please?
- He's busy right now. Can you call again later?
- I'll let him know you called.
- I'll make sure she gets the message.
| Leaving a message with someone |
- Yes, can you tell him his wife called, please.
- No, that's okay, I'll call back later.
- Yes, it's James from CompInc. here. When do you expect her back in the office?
- Thanks, could you ask him to call Brian when he gets in?
- Do you have a pen handy. I don't think he has my number.
- Thanks. My number is 222-3456, extension 12.
| Confirming information |
- Okay, I've got it all down.
- Let me repeat that just to make sure.
- Did you say 555 Charles St.?
- You said your name was John, right?
- I'll make sure he gets the message.
| Listening to an answering machine |
- Hello. You've reached 222-6789. Please leave a detailed message after the beep.Thank you.
- Hi, this is Elizabeth. I'm sorry I'm not available to take your call at this time. Leave me a message and I'll get back to you as soon as I can.
- Thank you for calling Dr. Mindin's office. Our hours are 9am-5pm, Monday-Friday. Please call back during these hours, or leave a message after the tone. If this is an emergency please call the hospital at 333-7896.
| Leaving a message on an answering machine |
- Hey Mikako. It's Yuka. Call me! (informal)
- Hello, this is Ricardo calling for Luke. Could you please return my call as soon as possible. My number is 334-5689. Thank you.
- Hello Maxwell. This is Marina from the doctor's office calling. I just wanted to let you know that you're due for a check-up this month. Please give us a ring/buzz whenever it's convenient.
| Finishing a conversation |
- Well, I guess I better get going. Talk to you soon.
- Thanks for calling. Bye for now.
- I have to let you go now.
- I have another call coming through. I better run.
- I'm afraid that's my other line.
- I'll talk to you again soon. Bye.
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